Email Marketing Campaigns

Email marketing campaigns are a huge part of online marketing for many businesses, especially those in a retail style environment. But is it still useful for small businesses offering services too? Yes, of course.

E-newsletters are a cost effective way of drawing in new leads and conversions to your business.

Sometimes digital growth is strategically simple—we call it leverage. Let’s start talking.

Creating your list

You might be thinking to yourself “where do I start?” The answer is simple, a nice clean list. There are a number of ways to gain subscribers but only a few that are right way. NEVER buy lists or simply send a newsletter to email contacts that you have collected for your business. Unless you have specified when you collected those emails in the first place, sending newsletters to these people is considered spam.

Instead ask people to subscribe via form on your website, or a simple name/email form in your business. Sometimes asking alone may not be enough to get information which people would consider private. So give people a reason to sign up, offer a discount for signing up, offer a free quote or consultation in exchange for their information.

Setting a frequency

Really have a think of your audience. Do your customers genuinely want or need to hear from your business on a regular basis? Sending excessively is a good way to annoy your customers especially if they don’t need to be contacted that often. If the content isn’t meaningful either, it just adds fuel to the fire. Which brings us to our next topic…

Determining content

What belongs in an email? Updates? News? Promotions? News about your trip to Chamonix? Probably not. People signed up to your newsletter because they believed it could provide them with some sort of benefit. So give the people what they want!

Keep your content brief and to the point. Let your customers know about a current special you might be running or a new and exciting product/service coming to your business. When thinking of what to put in your email, think of what will actually seen as beneficial information to your customers.

Split test

Almost every mail campaign program available gives you the option to split test your campaigns. Split testing can be done in a number of ways, from content, sender email, right through to the subject line.

Split testing is a very powerful tool and it should be used whenever it is available. Split testing will allow you to learn which forms of content and marketing have a better effect at engaging customers and encouraging clicks, it would be foolish not to make use of such useful metrics.

We actually covered Split Testing in a previous blog post. To dive deeper into this topic check out our article about Split Testing Campaigns.

Let’s sum everything up now.

What to do:

  • Encourage subscribers through promotions
  • Send at a comfortable frequency
  • Think about what your subscribers want
  • Split test your campaigns

What not to do:

  • Steal or buy email lists
  • Send campaigns too often
  • Promote irrelevant information
  • Ignore ways to test and measure results

Do you need help with your email marketing? Arkhi offers a number of Digital Strategy options and can help you plan, create and execute your email campaign. Contact us today to get your campaign moving.

Interested in more?

How To Market On Digital Platforms

With social media taking over the marketing space, gaining awareness, retaining attention, and converting people is a competitive space. So how does your business stand out and meet your goals through social media marketing?The key is having an effective digital marketing mix. Each platform is unique in its offering and its audience, requiring different marketing methods and tactics.

Are citations important?

When you talk to people about what they have heard about Search Engine Optimisation, they tend to throw out words like “keywords”, “backlinking” and “content”. Local listings and citations for your website can often take a back seat and whilst may not hold the strongest influence in getting you found, they shouldn’t be ignored.

Sometimes digital growth is strategically simple—we call it leverage. Let’s start talking.

What is a citation?

Before we get to the heart of the topic, let’s explain what a citation actually is. A citation is reference to your business online. Most commonly for smaller businesses these citations will come from websites like Yellowpages, LocalSearch and LocalDirectories, who will list your website and all of your associated contact details.

So why is this important?

Google’s approach to this is similar to a process that humans use to distinguish an appropriate and credible vendor. Let’s say for a second you are in the market to buy brand new TV. When you are thinking of making a purchase are you more likely to trust a person selling products out of their home or a business with a store location?

So the answer is quite simple, credibility. Citations will help prove to Google and other search engines that you are a legitimate business, with an established location and that you have been around long enough to be listed in a number directories online.

Having said that, multiple listings with inconsistent or outdated information all over the web won’t do you any favours either. You will want to ensure that the information being listed across these citations are correct and up to date.

Checking your citations and references to your business online should always be considered as a part of a comprehensive, overall SEO strategy.

Interested in more?

Is page loading affecting your traffic?

We have come a long way from the days of dial-up. We no longer have to wait for the modem to make odd scrambling noises while it connects to the internet, nor do we have to lose the connection when a phone call comes in.

With the increase in internet speeds for home connections and even mobile devices it is easier to connect to information when we need it very quickly.

Sometimes digital growth is strategically simple—we call it leverage. Let’s start talking.

How has this affected the way we browse websites

Now that we have come accustomed to faster internet speeds, we are no longer happy waiting for content to be served up. We want the information quickly, and why not? It has been nearly 2 decades since internet has been widely available in Australia.

A user browsing for your industry, products or services can easily be turned off from your website if it takes too long to load the information they want.

What causes slow loading

You can probably remember the days when images on a website were low resolution and streamed videos were somewhat blurry with audio sounding like your speakers were tin cans.

With a sharp increase in internet speeds, web technologies and applications, websites demand much more data than what they used to. You can now stream Full HD video online with more clarity than a DVD. Images are higher resolution and while Flash may be dormant, you can still experience interactive and intuitive websites using new and powerful web applications.

All of these technologies combined provide an immersive and fun web experience for users but at a cost, data.

How can I tell if my site is too slow

One of the easiest ways you can use to gauge your website’s speed, is by using Google’s free Page-Speed Insights tool.

The tool will measure both the loading and usability of your desktop and mobile website variants (if applicable) using a scale of 0 – 100. The higher your score, the better the results.

This tool will also provide you with suggestions with how to improve your website’s load times from image compression and caching, right through to server side suggestions.

While Google’s Page-Speed Insights isn’t the be-all and end-all of speed measuring tools, it is a certainly helpful indicator of how you can improve the load times on your website. Listed below are some other helpful speed optimisation tools.

Other Useful Tools

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Avoiding New Website Blues: Why You Need Website Discovery

Have you ever been involved in a website project where the final deliverable or outcome just didn’t hit the brief of what you wanted or had envisaged? If not, that’s awesome! But if your answer is a resounding ‘yes’, you’re not alone. This, unfortunately, happens a lot with website projects. However, it can easily be avoided if a proper discovery process is followed to truly understand the expectations and objectives for the project.

What makes great UX?

The most important aspect of user experience is putting yourself in the user’s position. Understanding your audience is the first step in most marketing strategies and designing your website is no exception

Split Testing Campaigns

Split testing can be used in a number of instances when it comes to online marketing and is a useful tool when helping to determine the effectiveness of campaign ideas. It can also be used on a number of online marketing channels such as newsletter campaigns, website landing pages and banner ads.

Sometimes digital growth is strategically simple—we call it leverage. Let’s start talking.

Why is split testing important?

You might just think that it is just another fluff marketing tool, but in reality split testing helps with putting assumptions to bed about “what works” with your marketing and lets the results prove it.

Say you had a newsletter you were sending out, but you and your team were torn between 2 different subject lines for the campaign. By split testing your newsletter you can study the effectiveness of both of those subjects and see which subject performed best.

How does it work?

Firstly your target audience is split into 2 groups, A and B. A time limit or monitoring period should also be set allowing you enough time to see some comparative results. One version of your campaign is served to group A and the other version to group B for the duration of the set period.

After your campaign has run with enough data to make a decision, you can choose which one you wish to serve up to the remainder of your audience.

Whatever you do, don’t be hasty! It can be tempting at times to pick the best performing campaign shortly after starting a test, however there is a good possibility that a particular campaign can start off strong and then drop off quickly.

  • Split Campaign Checklist
  • Determine your audience
  • Split the audience into groups A/B
  • Set a testing period
  • Create your A/B campaigns
  • Serve and observe
  • Be patient

At the end of your test you will need to compare the data you have gathered from the campaign. Try to keep all of the metrics in mind when trying to compare which campaign worked. In some cases it will be clear which campaign really shines however in close call situations, you will need to take a deeper look into the results to see which performed better overall.

Interested in more?

How To Market On Digital Platforms

With social media taking over the marketing space, gaining awareness, retaining attention, and converting people is a competitive space. So how does your business stand out and meet your goals through social media marketing?The key is having an effective digital marketing mix. Each platform is unique in its offering and its audience, requiring different marketing methods and tactics.

Content Marketing Explained

So, what is content marketing?

Content marketing is about creating benefit for your customers by making them laugh, educating them, inspiring them or solving their problem. Great content marketing increases your brand awareness and make your customers love you.

It’s important to have a solid content marketing strategy to add significant value to your business offering. Great content helps with trust building, educating, community involvement and increasing conversions.

Sometimes digital growth is strategically simple—we call it leverage. Let’s start talking.

Key elements for an effective content strategy

Trust building

Show your clients you are an industry leader with knowledgeable and helpful content. Commentary on current industry issues and case studies of current clients is a great place to start. The more knowledge you share with them, the more confident they will be in your abilities and experience.

Educating

Educate your customers on your industry practices so they better understand the service you are delivering. The days of ‘leave it to me, I know what I’m doing’ are over. Give them some insight to your business and how you operate. A great way to do this is holding seminars, e-newsletters and links to great articles.

Community Involvement

Don’t be afraid to get your customers involved in contributing content to build a great community around your brand. Testimonials, guest blog posts and case studies are a great way to involve your customers with each other (for their benefit). Involving yourself in a charity or donating your products and services is also another great way to generate content and attract attention to your brand.

Generate New Business

Make sure you don’t forget to have a call to action presence in and around your content. You need to be able to provide further explanation and assistance to your customers and draw them to your products and services.

Interested in more?

How To Market On Digital Platforms

With social media taking over the marketing space, gaining awareness, retaining attention, and converting people is a competitive space. So how does your business stand out and meet your goals through social media marketing?The key is having an effective digital marketing mix. Each platform is unique in its offering and its audience, requiring different marketing methods and tactics.