Fashion

Mélani The Label

View website
Services
Results

Boosting revenue and enhancing customer loyalty.

Steady increase in MoM
traffic across Meta, Google,
Pinterest & TikTok
+60%
Increase in returning
customers (RCR) YoY
Protected profits by
maintaining a low aggregated CAC across paid social channels worldwide
Fashion

From falling organic traffic to rising revenue

When you find favour with the algorithm gods, everything flows smoothly. But things can change quickly. That’s what happened to Australian fashion brand, Mélani The Label. 

When their organic engagement and revenue dropped, we worked together to get them swiftly back on track.

Fashion

Mélani The Label

View website
Services
Fashion

From falling organic traffic to rising revenue

When you find favour with the algorithm gods, everything flows smoothly. But things can change quickly. That’s what happened to Australian fashion brand, Mélani The Label. 

When their organic engagement and revenue dropped, we worked together to get them swiftly back on track.

Results

Boosting revenue and enhancing customer loyalty.

Steady increase in MoM
traffic across Meta, Google,
Pinterest & TikTok
+60%
Increase in returning
customers (RCR) YoY
Protected profits by
maintaining a low aggregated CAC across paid social channels worldwide
Challenge

Combating a mysterious loss of organic traffic

When Mélani The Label first launched, they were getting sale after sale through their organic social channels. Their timeless designs spoke for themselves. But after shifts in the algorithm, they began to lose traffic—and revenue. It was time for a new game plan.

No strategy in place to drive returning customers

Melani was driving strong first-time buyers but was unable to keep them engaged long-term resulting in low returning customer revenue.

Flexible and easy website updates

Is there anything more frustrating than a website that's hard to use? Mélani The Label’s team needed an easy solution for on-site updates and additional functionalities to support new product and content updates without developer support.

Solution

Arkhi = Everything eComm, in one place

Arkhi was Mélani The Label’s go-team. We delivered digital solutions with agility and responsiveness to their market opportunities. From ongoing website and technology support, digital marketing, content and growth strategy, we were their multiskill eComm partners.

Driving traffic with ads

We launched a full-funnel paid media strategy across Meta, Google, Pinterest & TikTok to supplement organic traffic and increase market share. 

By continually testing high-performing creative variations at scale, we regularly provided insights to the team to build on our strategy—and ensure every single dollar was delivering the return it should.

Strategic email marketing

Who doesn’t want automated revenue? We implemented key flows including a welcome series, browse abandonment flow, abandoned cart flow & post-purchase flow to enhance customer retention, foster brand loyalty and drive returning customer revenue. 

Website Management

Arkhi has been an integral part in enhancing the Mélani’s Shopify website by updating design elements, implementing features to improve CRO, and adding new functionalities to enhance user experience. Our team continues to provide ongoing website management and support, including advising on and managing website integrations.

I have loved working with ARKHI and their expertise has been great in helping me grow my brand. The experience has been seamless and their consistent communication and support has been invaluable. We look forward to continuing our partnership with ARKHI and the team, and are confident in their exceptional marketing skills to drive further success for MÉLANI.”

Sofia Kapiris - Founder

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