Same agency, new brand → Hi, we’re Arkhi, formerly Stead Lane.
Case Study

How Alana Maria Jewellery Turned Browsers Into Buyers

Handcrafted and made-to-order, Alana Maria Jewellery is chic and deeply personalised. Their online store needed to reflect this while also increasing sales. So, how do you do that?

Sleek design and epic eCommerce features.

Client

Alana Maria Jewellery

View Alana Maria Jewellery website
Services
Conversion Rate Optimisation; Shopify Plus; Technology Integration; Theme Development; UX Optimisation
Alana Maria Jewellery

Results

Big wins, 6 months post-launch

  • 37% increase in conversion rate
  • 134% increase in online revenue
  • A site the founder is proud to put her name to

Sometimes digital growth is strategically simple—we call it leverage. Let’s start talking.

Alana Maria Jewellery

Challenge

Flexible & super-easy updates

Is there anything more frustrating than a website that’s hard to use? Alana Maria Jewellery’s team needed an easier solution—a site that could be easily updated with new products and content without developer support.

A true brand experience

The site experience had been in place for a long time. It was time for something new—a refresh that would truly represent the brand and leverage the shopping journey of their current audience.

Browsers to buyers

While lots of people were visiting the site, very few were completing purchases. This needed to change.

Alana Maria Jewellery
Alana Maria Jewellery

Solution

Shopify 2.0 store

We moved their site to a Shopify 2.0-supported theme. This gave Alana Maria Jewellery’s internal team the ability to easily create and modify content-rich page experiences.

Mega search menu

Filtering by product attributes and recommended products is key to the buying experience. We implemented intuitive search functionality to help customers quickly and easily find exactly what they need.

Full UI & UX Update

We tailored the design to help users at every step of their unique customer journey.
We not only incorporated the brand story throughout the site but made nuanced updates to make the shopping experience as effortless as possible with:

  • Product recommendations and matching items
  • Video content on the PDP and PLP
  • Product badges to call out specific features
  • Mega search menu

Conversion tactics

We added some simple features to increase conversion rate and AOV to help grow revenue:

  • Send hints through social media
  • Free shipping threshold in cart
  • In-cart cross-sell
  • Promotional slots on the PLP
  • ‘As styled on’ on PDP
  • Gift with purchase

As a growing business, working with Arkhi introduced a level of knowledge and expertise that we couldn’t have accessed in-house. The guidance and recommendations provided throughout the project were a true standout and the delivery of work was professional, timely and solution-oriented. We’ve been externally pleased with the outcome of our project and the ongoing support provided by the team at Arkhi.

Hannah Dent, Marketing & Business Development Manager

Find a digital solution that works in real life

Get the right website infrastructure. Optimise your customers’ experience. And prepare your business for its next stage of growth.

Whatever the challenge, our team can help you. Start talking to us today.

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Get real about your growth

Sometimes digital growth is strategically simple—we call it leverage. Let’s start talking.