Fresh Produce

Super Butcher

View website
Services
custom portal; delivery service; eCommerce Strategy; fresh produce delivery; online ordering portal; Shopify Plus; Technology Integration
Results

The impact of the new portal has been profound:

+50%
Increase in daily order volume – without compromising quality or timelines
Significant revenue growth driven by higher throughput and enhanced customer experience, with seamless ordering and clear communication
Improved team efficiency, freeing staff to focus on customer service and operations. Increased staff satisfaction, thanks to smoother workflows and reduced manual processes
Let's get started
Fresh Produce

Customised online ordering portal that has been a true game-changer for the business

As a leading Australian butcher with a growing online and in-store presence, Super Butcher needed a powerful, custom-built solution to handle the complexity of their operations while delivering a seamless experience to customers. Partnering with Arkhi, Super Butcher launched a highly customised online ordering portal that has been a true game-changer for the business.

Fresh Produce

Super Butcher

View website
Services
custom portal; delivery service; eCommerce Strategy; fresh produce delivery; online ordering portal; Shopify Plus; Technology Integration
Fresh Produce

Customised online ordering portal that has been a true game-changer for the business

As a leading Australian butcher with a growing online and in-store presence, Super Butcher needed a powerful, custom-built solution to handle the complexity of their operations while delivering a seamless experience to customers. Partnering with Arkhi, Super Butcher launched a highly customised online ordering portal that has been a true game-changer for the business.

Results

The impact of the new portal has been profound:

+50%
Increase in daily order volume – without compromising quality or timelines
Significant revenue growth driven by higher throughput and enhanced customer experience, with seamless ordering and clear communication
Improved team efficiency, freeing staff to focus on customer service and operations. Increased staff satisfaction, thanks to smoother workflows and reduced manual processes
Let's get started
Challenge

Time consuming to manage online orders

Super Butcher required a platform that could handle complex pickup and delivery options with multiple locations and set daily order limits to prevent overcommitment

Limited by the constraints of standard Shopify apps

Super Butcher needed a platform to handle the backend operations, but also provide a streamlined checkout that improved UX and boosted conversions

Constant challenges with scale

The team needed a platform that would scale to process a rapidly growing volume of orders

Solution

Arkhi built a custom online ordering portal with a focus on performance, scalability, and user experience. Key features include:

  • Seamless Pickup & Delivery Setup
    A custom interface clearly presents pickup and delivery options while integrating with operational limits, ensuring customers have a transparent and easy experience.
  • Smart Order Management
    Daily total order limits prevent operational overload while maximising efficiency.
  • Custom Checkout Flow
    The checkout experience was tailored to Super Butcher’s specific needs, boosting both conversion rates and customer satisfaction.
  • Security First
    With two-factor authentication (2FA), customer data remains secure and protected from external threats.

Endless Capability
The portal integrates features beyond the reach of standard Shopify apps, enabling unique functions that support growth.

The portal hasn’t just solved operational challenges — it’s become a cornerstone of Super Butcher’s digital strategy. The flexibility and scalability of the system mean the brand is now well-positioned to innovate and grow without being limited by technology.

“The capabilities feel endless, and it’s so easy to use. It’s been a game changer for us at Super Butcher — we wouldn’t be able to process the volume of orders we do without it.”

Adam Lee, E-Commerce Manager, Super Butcher

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